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About Us

Social Responsibility

BEE

PAIA

About Us

Created: Monday, 30 November -0001 00:00

Come Aliver Notice! Please note we are still experiencing Telkom line issues. Until this is resolved, kindly use 031 940 6968 or 082 312 0533 to contact us, we apologise for any inconvenience or frustration this has caused.

Come Alive is a Website Development house and ISP (National Internet Service Provider) that focuses on making the internet work for you. We believe that partnering with a strategic company that continually listens, understands your business needs and looks into the best viable way to represent you on the internet is key, and simply what we do best.

"Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs are people who have come alive" - Howard Thurman.

Websites and Online Strategies have become a critical business tool. Not only are clients more informed, but have come to expect that you have your brand and/ or company products/ services at the touch of a button.

We run a highly motivated team, and focus our many resources on client support and ongoing research - the success of our business relies on the success of yours!

View our services, check out our portfolio or contact information to find out how we can help you!

Social Responsibility

Created: Friday, 03 January 2014 13:22

With every good organisation there is a good heart...

A result from our success has always been the involvement with clients, staff and largely our focus on support.

It is with this involvement that Come Alive has undertaken a few projects and initiatives as part of our social responsibility policy with a focus to enhance, assist, improve and ensure success in the communities, organisations, projects and initiatives we are involved in.

	Nelson Mandela Legacy Project
	VEMA (Voluntary Emergency Medical Assistance)

BEE

Created: Tuesday, 13 January 2015 08:53

Come Alive is recognised as a Level 4 B-BBEE rating. Our latest certificate is available below for download.

Click Image to download (size:181kb)

Why BEE?

The legacy of apartheid has excluded the majority of South Africans from ownership and/or control of productive assets and resources as well as severely restricting the acquisition of advanced skills and generally the effective participation in the economy. Click the PDF image to download (size: 181kb)

Since the new democracy, Broad-Based Black Economic Empowerment (B-BBEE) has been adopted as an initiative of the South African Government aimed at promoting economic transformation in order to enable meaningful participation of black people in the economy.

The BEE Act of 2003 outlines the required targeted areas of development within the South African economy. These key development areas have measurable outcomes in ensuring a path to greater broad-based and effective economic participation, the right to equality, increased employment, more equitable income distribution, economic unity of the nation, equal opportunity and access to services and protection of the common market place.

In February 2007 the Codes of Good Practice on B-BBEE were gazetted and released in providing a clear and comprehensive framework for the measurement of broad-based BEE across all sectors of the economy. The Codes specifically set about defining the seven measurable scorecard elements of Ownership , Management, Employment Equity, Skills Development, Preferential Procurement, Enterprise Development and Socio-Economic Development.

Source: The South African Department of Trade and Industry http://bee.thedti.gov.za/01.htm

PAIA

Created: Friday, 03 January 2014 13:23

PAIA ACCESS TO INFORMATION ACT

Manual prepared in accordance with section 51 of The Promotion of Access to Information Act 2 of 2000 (“the Act”).

The information listed in this manual is available from the Company by means of a request as prescribed in section 53 of the Act. Requests can be addressed to the Information Officer at the address and/or contact details as indicated in Paragraph 1. All request fees (if any), as prescribed in section 54 of the Act, must be paid to the Company before any request is processed.

The Company reserves the right to refuse information where it falls under a specified exemption as set out in Chapter 4 of the Act. (Ss 62-70).

Whilst the Company endeavors to ensure that the published information is accurate, complete and updated on a regular basis, no representation is made regarding the fitness of such information.

Paragraph 1

Section 51(1)(a) Required Information

Name of Body: Come Alive CC

Information Officer: Sheldon Marais
Telephone: +27 861 767 833
Facsimile: +27 866 885 737
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Physical Address:
5A Bristol House
8B Shongweni Road
Hillcrest, 3610
KwaZulu Natal

Postal Address:
PO Box 771
Hillcrest
KwaZulu Natal

Telephone: +27 861 767 833
Website www.comealive.co.za

Paragraph 2

Section 51(1)(b) Required Information

A Guide has been compiled as required in terms of Section 10 of the Act by the Human Rights Commission.

The Guide contains information required by a person wishing to exercise any right, contemplated by PAIA. The Guide, in all of the official languages, is available at http://www.sahrc.org.za/home/index.php?ipkContentID=26&ipkMenuID=46.

Paragraph 3

Section 51(1)(c) Required Information

The Company holds the following information, which is available without a person having to request access in terms of the Act:

The Company’s web page http://www.comealive.co.zawhich is accessible to anyone who has access to the Internet, contains information relating to the areas of legal work in which the company specialises.

Paragraph 4

Section 51(1)(d) Required Information

Records are kept in accordance with the following legislation:

Arbitration Act 42 of 1965
Basic Conditions of Employment 75 of 1997
Close Corporations Act 69 of 1984
Compensation for Occupational Injuries and Health Diseases Act 130 of 1993
Consumer Protection Act 68 of 2008
Copyright Act 98 of 1978
Debtor Collectors Act 114 of 1998
Electronic Communications and Transactions Act 25 of 2002
Employment Equity Act 55 of 1998
Income Tax Act 95 of 1967
Intellectual Property Laws Amendments Act 38 of 1997
Labour Relations Act 66 of 1995
National Credit Act 34 of 2005
Occupational Health and Safety Act 85 of 1993
Promotion of Access to Information Act 2 of 2000
Protection of Businesses Act 99 of 1978
Skills Development Act 97 of 1998
Skills Development Levies Act 9 of 1999
Trade Marks Act 194 of 1993
Unemployment Contributions Act 4 of 2002
Unemployment Insurance Act 63 of 2001
Value Added Tax Act 89 of 1991

Paragraph 5

Section 51(1)(e) Required Information

The Company also holds the following information:

Attendance registers
Correspondence
Founding Documents
Licences (categories)
Minutes of Management Meetings
Minutes of Staff Meetings
Statutory Returns
Conditions of Service
Employee Records
Employment Contracts
Employment Equity Records
General Correspondence
Industrial and Labour Relations Records
OBO The Head of Organisation
28 December 2011 Duly Authorised
Performance Appraisals
Personnel Guidelines, Policies and Procedures
Remuneration Records and Policies
Skills Requirements
Statutory Records
Brochures on Company Information
Client and Customer Registry
Contracts
Information relating to Employee Sales Performance
Information relating to Work-In-Progress
Marketing and Future Strategies
Marketing Records
Production Records
Sales Records
Suppliers Registry
Annual Financial Statements
Asset Register
Banking Records
Budgets
Financial Transactions
Insurance Information
Management Accounts
Purchase and Order Information
Stock Records
Tax Records (company and employee)
IT Policies and Procedures
User Manuals

Manual prepared in accordance with section 51 of The Promotion of Access to Information Act 2 of 2000 (“the Act”). Please download the manual here.

PRESCRIBED FEES AND FORMS
PAIA form | PAIA fees

TERMS AND CONDITIONS

1. Scope of Agreement Come Alive (hereafter referred to as CA) hereby sells the service to the User on the terms and conditions contained herein. The User is deemed to have read and irrevocably accepted the terms and conditions. CA reserves the right to modify the terms and conditions at any time, effective upon posting of the modified terms and conditions to this URL:

(http://www.comealive.co.za/)

. It is the User's responsibility to ensure their awareness of any such changes.

2. Interpretation In these terms and conditions:

2.1 "The User" means the party who has purchased the service and/or any person using the service.

2.2 "The service" means the service provided by CA to the User in accordance with the terms and conditions contained herein.

3. Provision of Service

3.1 The User shall be solely responsible for provisioning, configuration and maintenance of all his/her equipment, including (but not limited to) computer hardware equipment, telecommunication equipment, modems and the like, utilized by the User to obtain and retain access to the required service(s).

3.2 The User shall be liable for all telephone call charges and other third party costs incidental thereto.

3.3 CA offers various services to the User, theses services do carry terms and conditions separate to what is noted in this agreement. Refer to point 12 for service specific terms and conditions.

4. Network & Availablility of Services

4.1 The CA Network may be used to link into other networks worldwide and the User agrees to conform to the acceptable use policies of these networks.

4.2 The User may not circumvent user authentication or security of any host, network, or account (referred to as "cracking" or "hacking"), nor interfere with service to any user, host, or network (referred to as "denial of service attacks").

4.3 Without prejudice to the a foregoing, CA considers that any application that overloads the CA Network by whatever means will be considered as making profligate use of the CA Network and is as such NOT allowed. Use of IP multicast other than by means provided and co-ordinated by CA is likewise prohibited.

4.4 Users who violate systems or network security may incur criminal or civil liability. CA will fully co-operate with investigations of suspected criminal violations, violation of systems or network security under the leadership of law enforcement or relevant authorities

4.5 CA shall make every effort to make the service available at all times and shall use its utmost endeavors to strive for 100 % (one hundred percent) " best effort" uptime. CA is, however, unable to, and does not, guarantee 100 % (one hundred percent) uptime.

4.6 CA shall strive at all times to provide Users with prior notice, where possible, of scheduled maintenance so as to avoid Users having to log-off for any period

4.7 CA shall not be responsible for the performance of external communications networks to which the service is connected, and which networks include the networks of Internet Service Providers other than itself.

4.8 The User accordingly indemnifies CA against all claims that may arise as a result of CA being unable to make its service available to the User under the circumstances described in this clause.

4.9 CA will provide the service strictly subject to the terms and conditions prescribed by ICASA.

4.10 CA shall be entitled to suspend the Services if, during the User's use of the Services, the CA network is or potentially may be jeopardized, harmed and/ or impeded. However, should CA be able to notify the User and/ or assist the User prior to the said suspension, CA undertakes to provide the same.

4.11 CA provides a usage based ADSL service. Usage is calculated by INTERNET SOLUTIONS, and such usage is considered as being accurate. CA shall not be held responsible for any bandwidth loss or theft, as it is the customer's responsibility to ensure proper management of their usage.

4.12 Local Usage: The local usage provided after the initial cap has been depleted is capped at 30GB's. Once your account has reached a maximum of 30GB's, the account will be hard capped until the following month. Additional accounts can be purchased, at The Users discretion.

4.13 Payment of your account is due on the 1st of each month, paid in advance for the following month's access. Accounts purchased within a month, will only last until the end of the month it was purchased in.

4.14 By logging in to your account, you automatically agree to these terms of service.

5. User Etiquette & Illegal Use

5.1 The User acknowledges and agrees that users are expected to abide by generally accepted Netiquette.

5.2 The User acknowledges that CA is unable to exercise control over the content of the information passing over the CA Network. Therefore, CA is not responsible for the content. The CA network may only be used for lawful purposes. The User shall accordingly not use the service in any manner which:

5.2.1 Constitutes a violation of any law, regulation or tariff that may be in force in South Africa or elsewhere;

5.2.2 Constitutes an act or omission that is generally unacceptable or offensive to Internet users in general, to the public at large or as same may be determined from time to time by CA in its sole discretion, specifically including (but not limited to) the hosting of pornographic or other obscene material, spamming, hacking, unsolicited mailing or the use of material that violates export control laws;

5.2.3 Is defamatory, fraudulent or deceptive;

5.2.4 Is intended to threaten, harass or intimidate;

5.2.5 Tends to damage the name or reputation of CA;

5.2.6 Interferes with the use and enjoyment of Internet related services of Users of CA;

5.2.7 Forwards or propagates chain letters or malicious e-mail; and/or

5.2.8 Solicits mail for any other address other than that of the User, except with full consent of the owner of the referred address.

5.3 The User undertakes to abide by all laws applicable to copyright, re-distribution or re-sale of any data and/or information retrieved from the service and/or the Internet. Use, transmission, distribution or storage of any material protected by copyright, trademark, trade secret or other intellectual property right without proper authorization, is prohibited.

5.4 The User shall not, without the express written permission of CA , resell or make available to any third party such services as they might receive from CA.

5.5 The User acknowledges that third party product and service providers advertise their products and services on the CA web site. Open ISP CC forms partnerships or alliances with some of these vendors from time to time in order to facilitate the provision of these products and services to the User. However, the User acknowledges and agrees that at no time is CA making any representation or warranty regarding any third party's products or services, nor will CA be liable to the User or any third party for any claims arising from or in connection with such third party products and services.

5.6 The User shall indemnify and keep CA indemnified from any claim howsoever arising (lawful or otherwise), brought by any third party resulting from the User use of the CA network and/or the telecommunication line and/or the Service. The User will pay all costs, damages, awards, fees (legal fees on an attorney and own client scale whether incurred prior to or during the institution of legal proceedings or if judgment has been granted, in connection with the satisfaction of such judgment) and judgments finally awarded against CA arising from such claims, and will provide CA with notice of such claims, full authority to defend, compromise or settle such claims and all reasonable assistance necessary to defend such claims, at the User's sole expense. CA agrees that any actions taken by CA in respect of such claims will be taken in consultation with the User, subject to CA being entitled to run all legal proceedings.

6. Payment for Services

6.1 The User shall pay to CA a monthly subscription as set out in the tariff guide appearing at http://www.comealive.co.za/ or as noted on the service related contract.

6.2 Subscriptions are payable monthly in advance by the User to CA. Payment is to be rendered without deduction or demand by way of debit order, or electronic transfer. This amount is non-refundable.

6.3 Should the aforesaid payment not be paid by the end of the month preceding the month of usage, the service will be terminated forthwith. This is an automatic process, automated notification will be given to the User in advance the impending suspension of services.

6.4 In the event of a defaulting User wanting to make use of the service at any stage after being terminated, a reconnection charge can/will be levied.

6.5 Adhoc and monthly service fees can/may be paid via CA's merchant facilities where agreed upon in advance in accordance with CA's discretion.

6.6 All payments for services shall be made payable to CA in South African Rands (ZAR).

7. Suspension / Disconnection of Services

7.1 CA may at its sole discretion from time to time and without notice, suspend or disconnect a User from the Service in any of the following circumstances:

7.2 During any technical failure, modification or maintenance of the Service, provided that CA will use its reasonable endeavors to resume the Service as soon as possible;

7.3 Should the User fail to comply with any of the Terms and Conditions of this agreement;

7.4 CA reserves the right to levy a re-connection charge, an amount determined and calculated at the discretion of CA , payable by the User on invoice, for any request to be re-connected to the Service, and irrespective of how the Service was suspended or disconnected.

7.5 Notwithstanding any suspension of the Service in terms hereof, the User shall remain liable for all charges due throughout the period of suspension unless CA in its sole discretion determines otherwise in writing.

8. Termination of Service For the immediate termination of a defaulting User the following notice periods will apply:

8.1 1 Calendar months notice (the 1st of every month only or anytime during the previous month) written notice for all services.

9. Regulatory Compliance The User undertakes to comply with all regulatory obligations that may now or in the future be imposed by the body under whose authority the service falls. The User furthermore acknowledges that the imposition of regulatory obligations by such body may necessitate amendments to be effected to these terms and conditions and hereby consents to CA effecting such amendments without prior notice.

10. Indemnity The User hereby indemnifies and holds CA, its employees, agents, dealers and/or distributors harmless against any and all losses, injury, damage, penalties and/or claims of whatsoever nature and howsoever arising from or in connection with the service.

11. General

11.1 The User acknowledges and agrees that these terms and conditions govern the Users use of the service and that there are no other agreements, guarantees or representations, either verbal or in writing, in regard thereto.

11.2 The User shall not, without the express written permission of CA, resell or make available to any third party such services as they might receive from CA.

11.3 These terms and conditions may change from time to time. The User may view such terms and conditions at http://www.comealive.co.za/ and unless otherwise notified, CA shall deem that the User has acknowledged and agreed thereto within 14 (fourteen) days of such changes being effected.

12. CA Service Specific Terms and Conditions

12.1 Content Management Engine The website will be developed and hosted on the CA Content Management Engine. Should the website subsequently be hosted elsewhere, certain functionalities that are driven by the Engine may cease to function properly. The User (here after referred to as ‘I’) can insert content not available at the commencement of development at a later stage. I understand that the development can’t wait for content. The Engine caters for easy uploading and changing of data. I understand that CA has copywriting and photography services available.

12.2 Internet Service Provider

12.2.1 It is assumed that CA will maintain control of any newly registered domains on your behalf. Should the DNS records need to point elsewhere, kindly advise us in advance.

12.2.2 CA subscribes to the Terms and Conditions set out by the Registrar / their governing bodies. Please click here http://www.icann.org/dndr/udrp/policy.htm to keep up to date with these policies.

12.3 Development Process

12.3.1 I understand that that my website will be developed by a team of people in a production line. I will be allotted time-slots within the Engine Room to develop my website. My input is required during the development process to ensure that allotted times are fully utilized.

12.3.2 Artwork, content and website approvals, feedback and changes need to happen within 48 hours.

12.3.3 Subsequent changes to the brief and approved artwork may incur additional fees.

12.4 Fees & Payment

12.4.1 Payment for development fees are based on a 50% deposit, and the balance payable on completion of the development of the website. Hosting fees are payable monthly in advance. Hosting fees paid annually are reduced to 11 months.

12.4.2 Hosting and support charges will commence once the development of the website has been completed.

12.4.3 Websites are activated once the development fees are paid in full.

12.4.4 The deposit is non refundable if development has commenced.

12.4.5 Fees for services may increase / decrease from time to time. All clients will be notified of such accordingly.

12.5 Hosting & Support

12.5.1 Your monthly hosting fees includes ongoing support, bandwidth and hosting of your website – to a level of 1000 visitors and 5000 page views per week.

12.5.2 Your website will be hosted on a 1st Tier ISP backbone.

LEGAL

Copyright

Website users have access to information for personal use only. You are not permitted to modify, copy, or otherwise distribute Come Alive documents and their contents, including both text and graphics, without the express permission of Come Alive.

Disclaimer

Come Alive makes every effort necessary to ensure that the information on this website is substantially accurate, complete and current. In the unlikely event that any information on this website is incorrect due to technical inaccuracies, typographical errors or any other error, Come Alive cannot be held responsible for any direct, indirect, special, incidental or consequential damages that may arise from the use of erroneous information found on this website.

Standard Terms and conditions, we outline below a full list of terms and conditions to keep in accordance with rules and regulations of ISP and Bank Governing Bodies. Come Alive reserves the right to change or modify this disclaimer and any other information on the website at any time without notice to you.

Privacy Policy

Any information provided by our customers will only be used as our customers direct. We do not disclose any personally identifiable information to any third party unless we have your permission. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include any personal information.

By viewing this website you acknowledge that you have read, understood and agree with the contents of this disclaimer and the disclaimer relating to your access and utilization of this website.

About Us

Social Responsibility

With every good organisation there is a good heart...

BEE

Why BEE?

PAIA

PAIA ACCESS TO INFORMATION ACT

Paragraph 1

Section 51(1)(a) Required Information

Paragraph 2

Section 51(1)(b) Required Information

Paragraph 3

Section 51(1)(c) Required Information

Paragraph 4

Section 51(1)(d) Required Information

Paragraph 5

Section 51(1)(e) Required Information

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